Privacy policy
At Strollora, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through www.strollora.us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our online store.
1. Information We Collect
When you visit Strollora, browse our products, create an account, place an order, contact us, or otherwise interact with our website, we may collect information that you voluntarily provide.
This information may include:
Full name
Billing address
Shipping address
Email address
Telephone number
Order information
Product information
Payment-related information
Customer service communications
Information you provide through contact forms
Account information, if you create an account
Payment information may be processed by third-party payment providers. Strollora does not need to directly store your complete payment card information when payment processing is handled by an authorized payment provider.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of visits
General interaction with our website
Information relating to website performance and security
This information may help us operate, maintain, secure, and improve Strollora.
3. Cookies and Similar Technologies
Strollora may use cookies and similar technologies to help our website function properly and to improve your shopping experience.
Cookies may be used to:
Keep items in your shopping cart
Remember certain preferences
Maintain website functionality
Understand how visitors use our website
Improve website performance
Support analytics and marketing activities where applicable
You can adjust your browser settings to manage or reject certain cookies. However, disabling cookies may affect some functions of the website.
4. How We Use Your Information
We may use information collected through Strollora for legitimate business purposes, including:
Processing and fulfilling orders
Delivering products
Processing payments
Providing customer service
Communicating about orders
Responding to questions and requests
Managing customer accounts
Improving our website and products
Preventing fraud and unauthorized transactions
Maintaining website security
Complying with legal obligations
Sending promotional communications where permitted and where you have provided the appropriate consent
5. Order and Shipping Information
When you purchase a product from Strollora, we may use your name, contact information, shipping address, and order details to process and fulfill your order.
This information may be shared with service providers involved in payment processing, order fulfillment, shipping, website operation, customer support, analytics, fraud prevention, or other services necessary to operate our business.
6. Third-Party Service Providers
Strollora operates through Shopify and may use other third-party service providers to support website functionality, payment processing, analytics, shipping, customer service, security, and other business operations.
These providers may process information according to their own privacy policies and applicable laws.
We encourage customers to review the privacy practices of third-party services when appropriate.
7. Information Security
We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should use appropriate caution when submitting personal information online.
8. Information Sharing
Strollora does not sell your personal information simply for the purpose of selling personal information.
We may disclose information when reasonably necessary to:
Process and fulfill your order
Provide requested services
Operate our website
Process payments
Deliver products
Prevent fraud
Protect our customers and business
Comply with legal requirements
Respond to lawful requests
Enforce our policies and agreements
9. Marketing Communications
Where permitted by applicable law, Strollora may send promotional communications about products, offers, or store updates.
You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.
10. Children's Privacy
Strollora is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain personal information.
Requests can be submitted using the contact information below.
We may need to verify your identity before completing certain requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.
When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or how Strollora handles personal information, please contact us:
Strollora
101 Haddonfield Dr
Syracuse, NY 13214
United States
Email: support@strollora.us
Phone: +1 683-225-0855
Website: www.strollora.us