Terms of service
Welcome to Strollora. These Terms of Service govern your use of www.strollora.us and your purchase of products through our online store.
By accessing or using our website, you acknowledge that you have read and agree to these Terms of Service.
If you do not agree with these terms, please do not use our website.
1. About Strollora
Strollora operates an online retail store offering stroller and related baby-product merchandise.
Our contact information is:
Strollora
101 Haddonfield Dr
Syracuse, NY 13214
United States
Email: support@strollora.us
Phone: +1 683-225-0855
Website: www.strollora.us
2. Use of Our Website
You agree to use our website only for lawful purposes.
You may not use the website to:
Violate applicable laws or regulations
Attempt to gain unauthorized access to our systems
Interfere with website security
Submit fraudulent information
Make unauthorized purchases
Misuse payment methods
Introduce malicious software
Attempt to disrupt website functionality
3. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, photographs, pricing, and availability.
However, product colors may appear differently depending on your device or screen settings.
Product dimensions, specifications, availability, packaging, and other information may change when updated by the applicable manufacturer or supplier.
We encourage customers to carefully review product information before placing an order.
4. Product Availability
Products displayed on our website may be subject to availability.
We reserve the right to correct inventory errors, update product availability, or cancel an order if a product cannot reasonably be supplied.
If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable payment provider's processing procedures.
5. Prices
Product prices are displayed on the website and may change from time to time.
We make reasonable efforts to display accurate prices. If an obvious pricing or listing error occurs, we may contact you regarding the order before fulfillment.
6. Orders
Submitting an order constitutes a request to purchase the selected products.
An order confirmation does not necessarily mean that Strollora has accepted every aspect of the order if an issue affecting availability, payment, pricing, fraud prevention, or fulfillment is identified.
7. Payments
Payments must be completed using an available payment method presented during checkout.
You agree that the payment information you provide must be accurate and that you are authorized to use the payment method.
8. Shipping
Strollora currently offers free shipping on applicable orders.
Estimated shipping time is:
5–8 business days.
Shipping estimates are estimates rather than guaranteed delivery dates. Delays may occur due to circumstances outside our reasonable control, including carrier delays, weather, transportation disruptions, or other unforeseen events.
9. Returns and Refunds
Returns and refunds are governed by our separate Refund & Return Policy.
Customers must request a refund within 30 days of receiving their order.
Approved refunds are processed within 7 days after applicable return requirements have been satisfied.
10. Intellectual Property
Unless otherwise indicated, the content appearing on the Strollora website, including text, graphics, logos, website design, photographs, and other materials, may be protected by intellectual-property laws.
You may not reproduce, copy, distribute, modify, or commercially exploit Strollora website content without appropriate authorization.
11. Third-Party Services
Our website may rely on third-party services for payment processing, shipping, analytics, hosting, security, marketing, or other business functions.
Third-party services may operate under their own terms and privacy policies.
12. Website Availability
We aim to keep Strollora available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at every moment.
Maintenance, technical problems, updates, or circumstances beyond our reasonable control may temporarily affect website availability.
13. Limitation of Liability
To the extent permitted by applicable law, Strollora will not be responsible for losses resulting from circumstances outside our reasonable control, website interruptions, third-party service failures, shipping delays, or events beyond our reasonable ability to prevent.
Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
15. Governing Law
These Terms will be interpreted in accordance with applicable laws, without limiting any mandatory consumer protections that may apply to customers.
16. Contact Information
Questions about these Terms may be sent to:
Strollora
101 Haddonfield Dr
Syracuse, NY 13214
United States